Browse our collection, select your favourite items, choose your size, and add them to your basket. Once you’re ready, proceed to checkout and complete your purchase securely.

We accept major credit cards, debit cards, and PayPal for fast and secure transactions.

At the moment, we do not offer gift wrapping, but we’re working on introducing this service in the near future.

We offer FREE shipping on ALL UK orders.

Orders within the UK typically arrive within 3–7 business days.

We use Royal Mail and DPD as our primary shipping partners to ensure fast and reliable delivery.

We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and returned with original tags and packaging.

Email us at Info@grandlumaire.com with your order number. We’ll provide return instructions and assist you through the process.

Once we receive and inspect your return, we process refunds within 5–10 business days back to your original payment method.

Yes, you can cancel your order before it has been shipped. Once your order has been dispatched, cancellations are no longer possible, but you may still return the item after delivery.

Currently, Grand Lumaire focuses on serving customers within the United Kingdom only. Keep an eye out for expansion soon!

You can reach us by email at info@grandlumaire.com.

Our client care team is available Monday to Friday: 09:00 to 21:00 GMT

We aim to respond within one business day.