Structured Shoulder Bag Women Faux Leather Flap Snap Closure Crossbody

For this item, we recommend ordering one size up! Still unsure? Check the size chart.

Important Shipping Details:

• Order Cut-Off: Orders submitted by 14:00 GMT will be processed on the same business day.
• Processing Time: Orders typically take 0-2 working days (Monday through Friday) to prepare for dispatch.
• Delivery Time: Once shipped, orders generally arrive within 6-9 working days (Monday through Friday).
• Free Shipping: All orders within the United Kingdom and United States qualify for complimentary delivery.

How We Ship Your Order
After placing your order, you’ll receive a confirmation email to let you know processing has started. Most orders are prepared within 0-2 working days (Monday to Friday). Once your items are dispatched, we will send an email with tracking information so you can monitor your delivery. Track your order here.

Delivery generally takes 6-9 working days (Monday to Friday), depending on location and courier schedules.

Delivery Partners
To ensure dependable delivery across the United Kingdom and United States, we work with trusted courier services including Royal Mail, DPD UK, Yodel, USPS, UPS and FEDEX. Your order may be shipped through one of these delivery providers depending on your location, package size, and current courier availability. Once your parcel has been dispatched, the tracking information provided in your shipping confirmation email will allow you to follow your package through the selected courier’s network.

We are proud to offer free shipping on all orders across the United Kingdom and United States.

Delays
If your order hasn’t arrived after the estimated processing and shipping time, please allow up to 2 extra working days and check your tracking code. Should your package still be missing, contact us with your order number so we can investigate.

Order Cancellations
To cancel an order, reach out to us promptly at info@grandlumaire.com. Orders cannot be canceled once processing has begun.

Damaged or Wrong Items
If your order arrives damaged or you receive the wrong item, we apologize for the inconvenience. Please email clear photos of the issue to info@grandlumaire.com. We will quickly review your case and ensure a replacement or correction is sent to you.

Customer Support Hours:
Monday to Friday: 9:00 to 16:00 GMT

Store Name: Grand Lumaire
Email: info@grandlumaire.com
Phone: +31684137277
Contact Form: Click Here

Address: Elizabeth Anscombestraat 363, 1062 LE Amsterdam, Netherlands

• Hand wash cold is recommended
  
• If machine washing is necessary, use the lowest temperature setting and a gentle or delicate cycle
  
• Wash with similar colors
  
• Do not bleach
  
• Hang to dry or lay flat to air dry
  
• Iron on low heat if needed
  
• Do not iron directly on embellishments, prints, or decorative details